Cancellation Policy
&
Booking Your Appointment 

New policy starting September 1st. 

Your appointments and well-being are very important to us. We understand that sometimes, unexpected delays can occur, making schedule adjustments. If you need to cancel your appointment, we respectfully request at least 24 Hour notice.

 

Our Policy:

  • When booking your appointment with us we have the following deposit charges. 
    Medical Service $75 
    Spa Service $25 Per service 
    Consultation $50 (Can be stored on account to use towards a service of your choice)

     

  • Any cancellation or reschedule made less than 24 Hours Notice will result in a cancellation/no show fee that was processed when booking the appointment. 
     

  • Spa Services & Med Services cancellation within the 24 Hours will result in a $25 charge per service  
     

  • If you are more than 15 minutes late for your service, we may not be able to accommodate you. In this case, the same cancellation fee will apply. Or you can use the remaining time left for your appointment and the price will remain the same
     

  • We require a credit card to hold your appointment. Cancellation fees will be charged to your card on file. No card on file no appointment. 

PRIVACY POLICY

Debbie Dubickas Cht LLC, d/b/a/ Soho Wellness and Med Spa (“us”, “we”, or “our”) operates soho-wellness.com/ (the “Site”). This Policy describes how our Site may collect, use, and share information from or about you and explains how information may be collected and used for advertising purposes. Your privacy is important to us, and we value your trust. We protect your information online. Our Online & Privacy Practices strictly abide by the terms of our Privacy Policy.

ACKNOWLEDGMENT AND ACCEPTANCE OF TERMS
Soho Wellness Med Spa is committed to protecting your privacy. This Policy describes the Soho Wellness Med Spa online website. Privacy Practices and applies to anyone who visits our website (“Online Services”). This Policy explains which types of personally identifiable information (PII) we collect on our website and what we do with such information. Each time you use our Online Website Services, you are indicating your acknowledgment and consent to collect, use, and disclose information about you collected through our Online Services as set forth in this Policy. We may revise this Policy periodically without advance notice. We will let you know of any changes by posting a revised Policy on our website with a new effective date. If you do not accept the terms outlined in this Policy or any revised Policy, please do not use our Website or Online Services.

COLLECTING AND USING INFORMATION
Personal Information we collect online uses tools, such as cookies or clickstream auditing, to gather information for internal uses, such as Web analytics, and to personalize your visit. We may collect Personally Identifiable Information, such as your name, mailing address, email address, or telephone number, when you voluntarily provide it to us through forms on our website. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.

WE OBTAIN PERSONAL INFORMATION FROM OTHERS
We may collect personal information from third parties. Those sites may have their own privacy policies. It is always a good idea to review a site’s privacy policy before entering any personal information on that Site. Once you leave our Site, our privacy policy is no longer in effect.

OTHER INFORMATION WE COLLECT ONLINE
Other information is any information other than Personal Information that does not reveal your specific identity or does not directly relate to an individual. This can be browser information, information collected through cookies, pixel tags and other technologies, demographic information, additional information provided by you such as your date of birth or household income and aggregated and de-identified data.

HOW WE COLLECT AND USE OTHER INFORMATION
Our third-party service providers and we may collect and use Other Information in a variety of ways, including: • Through your browser or device: Certain information is collected by most browsers and/or through your device, such as your device type, screen resolution, operating system version and internet browser type and version. We use this information to ensure Sites function properly, for fraud detection and prevention, and security purposes. • Using cookies: Cookies are pieces of information stored directly on the device you are using. Cookies we use do not contain or capture unencrypted Personal Information. We collect statistical information about the usage of the Site to improve the design and functionality continually, to monitor responses to our advertisements and content, to understand how customers and visitors use the Site, and to assist us with resolving questions regarding the Site. We also utilize cookies for advertising purposes. • Action Tags, Web beacons, and Other Technologies: We use thirdparty advertising and media companies to serve ads on our behalf across the Internet and to help manage and optimize our Internet business and communications. Through the use of cookies and Action Tags (commonly referred to as Web beacons or GIF tags), which are inserted in various places within our Website, such third party companies may collect anonymous information about your visits to the Soho Wellness Med Spa site and your interaction with our ads and content. For instance, they may keep track of how many of our ads you have seen on other websites before visiting our Website. We may include web beacons in email messages or newsletters to determine whether messages have been opened and acted upon. In the case of email marketing, we can track precisely which users visited specific pages on the website from an email sent to them. This information is used to understand your browsing behaviour and interests so that we can identify your needs and provide service and advertising that is tailored to you. • Click Stream Auditing: Click Stream Auditing includes information such as a web surfer’s IP address, web pages which have been viewed or acted upon by a web surfer, date and time, domain type, and when a web surfer has responded to an advertisement. We may occasionally combine this information with individual information on an aggregate level to determine the effectiveness of our advertising. • Behavioral Targeting: The third-party companies we use for online tracking have a network of advertising companies and may share anonymous information about your visits to South Tampa Wellness Spa site and other websites with us. This information may be used to provide ads related to goods and services relevant to you based on your browsing on Soho Wellness Med Spa site. From time to time, we may also share anonymous information with such thirdparty companies in an aggregate form, for purposes of analysis and improvement of our Website. • Geolocation Data: Soho Wellness Med Spa does not access location data stored on your mobile device without your permission. • IP Address: Your IP address is a number that is automatically assigned to the device that you are using by your Internet Service Provider (ISP). An IP address is identified and logged automatically in our server log files whenever a user visits the Site, along with the time of the visit and the page(s) that were visited. Collecting IP addresses is standard practice on the Internet and is done automatically by many web sites. We use IP addresses for purposes such as calculating Site usage levels, helping diagnose server problems, and personalizing/tailoring your experience while engaging with us online and offline, for compliance and security purposes, for advertising, and administering the Site. • Aggregated and De-identified Data: Aggregated and De-identified Data is data that we may create or compile from various sources, including but not limited to accounts and purchasing transactions. This information, which does not identify individual customers, may be used for business purposes, which may include offering products or services, research, marketing or analyzing market trends, and other purposes consistent with applicable laws. COOKIES A cookie is a small text file containing a string of characters sent to your computer or device when you visit a website. When you revisit the website, the cookie allows that Site to recognize your browser. For security purposes, cookies may be used to facilitate navigation, to display information more effectively, to personalize/tailor your experience while you engage with us, and to recognize your device to allow your use of our online products and services. Soho Wellness Med Spa does not store confidential or sensitive personal information in cookies. Cookies cannot be used to capture your email address, obtain data from your hard drive, or gain confidential or sensitive information about you. Additionally, cookies cannot be read by a Website other than the one that sets the cookie. Some Websites, however, use cookies to obtain information from your browser. By default, most web browsers accept cookies automatically. You have the option to accept or decline cookies during Internet use. You can set your browser to notify you before accepting a cookie so that you can control whether you accept or reject a cookie. You will need to manage your cookie settings for each device and browser you use. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences. Keep in mind; if you do not accept these cookies, you may experience some inconvenience in your use of the Site and some online products and services. Without cookies, we will not be able to recognize your device as a returning user. Visit the Federal Trade Commission to learn more about how to limit tracking and online advertising by controlling cookies and other tracking technologies attached to your browser.

ONLINE BEHAVIORAL ADVERTISING AND GOOGLE ANALYTICS ADVERTISING FEATURES
Soho Wellness Med Spa advertises online (through our social media pages, and on other sites and mobile apps not affiliated with South Tampa Wellness Spa. We use Google AdWords Remarketing and Google Analytics Demographics and Interest Reporting to advertise Soho Wellness Med Spa across the Internet, particularly on the Google Display Network. If you do not wish to see ads from Soho Wellness Med Spa, you can opt-out by visiting Google’s Ads Settings.

GOOGLE ANALYTICS
We use Google Analytics to analyze trends, administer the Site, track user movement, and gather broad demographic information, along with third-party audience data (such as age, gender, and interests) for aggregate use for reporting purposes. This information is used to make improvements to our websites and to monitor the effectiveness of website changes. Some common types of information collected include, but are not limited to, your internet protocol (IP) address; the browser type you’re using; the pages you view on the website; the type of device used to access our websites and mobile apps; the items you click within the site; the state or country from which you access the website; the date and time of your visit; the name of your internet service provider; and certain demographic information Google makes available such as age, gender along with the interests they express in their online browsing and purchasing activities. This data collection provides a statistical summary that cannot be tracked back to a specific individual. For example, we can view the number of visitors to our Site who use a specific type of Internet browser, but we cannot determine which browser a visitor uses. Please keep in mind this statement refers to general website usage, and not, for instance, Soho Wellness Med Spa Online Purchasing Service. In instances of the use of our products and services, we may use personally identifiable information (PII) to serve you better and provide product support. See the Privacy Policy for more information. Although the analytics tools plant a persistent cookie on your web browser to identify you as a unique user the next time you visit this Site, the cookie cannot be used by anyone but Google. By accessing our Online Services, you are allowing this information to be available to Google. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this Site by disabling cookies on your browser.

GOOGLE ADWORDS
AdWords Remarketing will show you ads based on your past interactions with Soho Wellness Med Spa website by placing a cookie in your browser. This cookie does not provide us with identifying information such as name, account numbers, social security numbers, or addresses, nor does it give us access to your computer or mobile device. This cookie is used to indicate to other websites that you visited a page and would be responsive to ads relating to that page.

SOCIAL MEDIA
Soho Wellness Med Spa maintains information on social media sites like Facebook, Instagram, Twitter, LinkedIn, and YouTube. Posting information on Soho Wellness Med Spa’s social media pages will be subject to the privacy and security conditions of the social media site. When you log into South Tampa Wellness Spa owned social media properties, we collect information about your activities on those properties. The information we review includes whether you visited or commented on a blog or provided a rating. Soho Wellness Med Spa mobile applications are not socially enabled and do not allow you to connect to and share information with a community of other users, such as Facebook, Instagram or Twitter, LinkedIn, or the public, such as YouTube.

INFORMATION USE
Personal information that we collect about you is used to provide you with optimal online experiences with us. We use it to help determine your needs to recommend relevant products and services. We use personal information about you to qualify you for products and services that you request, to process your purchasing transactions, authenticate your identity, prevent fraud, and to keep your information and purchasing transactions secure. Your personal information is strictly used per applicable laws and the Privacy Policy.

INFORMATION SHARING
Soho Wellness Med Spa shares your personal information among its affiliates to provide you with our full range of products and services per the terms described in our Privacy Policy. We may share personal information when required by law or a subpoena or court order. We may also share personal information when we suspect fraud or for risk management purposes. Please see South Tampa Wellness Spa Privacy Policy for more information on how Personal Information may be shared.

ACCESS
Soho Wellness Med Spa does not maintain a process that allows visitors to review and request changes to their personally identifiable information, including information collected using cookies or other tracking devices. If you believe that Soho Wellness Med Spa records contain any incorrect information about you, please contact us using the customer service contact information provided on communications from us pertaining to the products and services you use. You may also contact your local store.

RETENTION AND DESTRUCTION
Soho Wellness Med Spa retains personally identifiable information for as long as necessary to provide the products and services for which the information was collected, to process and maintain a record of purchasing transactions, for legal processes, or to satisfy government retention requirements. When the retention period expires, Soho Wellness Med Spa destroys data that was maintained in any form in a manner that renders it completely unusable and incapable of restoration.

THIRD-PARTY VENDORS AND LINKS TO OTHER WEBSITES
We may place links to other websites or third-party vendors on our websites and social media pages. Soho Wellness Med Spa has no control over any other website and is not responsible for the content on any other site. Users assume all responsibility when they go to other sites via the links on our websites and social media pages, and they accept the individual privacy policies of those sites or third-party vendors